Frequently Asked Questions.
01. Do you offer a warranty on your watches?
Yes, every watch comes with a 1-year warranty for peace of mind, covering any manufacturing defects.
02.How Can I See The Watch Before Purchasing?
We offer in-person showings in Montreal. If you’re outside of Montreal, you can browse our collection online, and we deliver Canada-wide. Message us for more infos
03.How long does shipping take?
Shipping typically takes 1-3 business days within Canada. We’ll provide tracking information once your order is shipped.
04. What is your exchange policy?
We offer exchanges within 7 days of receiving your watch, as long as it’s in it is in unworn condition with all packaging intact.
05.Can I get my watch serviced or repaired?
We offer watch servicing and repairs. Contact us for more information on repair costs and turnaround times.
06.How can I contact customer service?
You can reach us via our through Instagram us on @watchit_mtl
07.Do you offer international shipping?
Yes, Text us on our Instagram @Watchit_mtl and our team would be happy to help.
08. Can I reserve a watch?
Yes, if you’re interested in a specific model, you can either reserve it or place a custom order by contacting us directly. We’ll work with our network of suppliers to help you find the perfect timepiece.